Thank you for shopping with Faiza Shaikh Art.
This page outlines our shipping process, delivery timelines, charges, and related details so you know exactly what to expect when placing an order.
________________________________________1. Order Processing Time
We take care in packaging every artwork safely.
Processing times may vary depending on the type of product:
- Ready-made artworks: 2–4 business days
- Custom or commissioned pieces: Processing time depends on creation duration (communicated individually)
- Prints or merchandise: 2–5 business days
Orders are not processed on weekends or public holidays.
________________________________________2. Shipping Methods & Delivery Time
We ship orders using reliable courier partners to ensure safe and timely delivery.
Estimated delivery times:
- Domestic Shipping (within the country): 4–10 business days
- International Shipping: 10–21 business days
Please note that delivery timelines may vary due to:
- Customs clearance (for international orders)
- Remote delivery locations
- Weather conditions or courier delays
3. Shipping Charges
Shipping fees are calculated based on:
- Delivery location
- Weight and size of the artwork
- Shipping method selected
Shipping charges will be displayed at checkout before you finalize your order.
________________________________________4. Packaging & Handling
We take extra precautions to ensure your artwork arrives safely.
- Artworks are securely packaged using protective materials
- Fragile items may include additional padding or wooden crates
- Each shipment is handled with care to prevent damage during transit
5. Order Tracking
Once your order is shipped:
- You will receive a shipping confirmation email
- A tracking number will be included, allowing you to monitor the status of your delivery
If you have not received your tracking details within the expected processing time, please contact us.
________________________________________6. International Shipping Policies
For international customers:
- Customs duties, taxes, or import fees (if applicable) are the responsibility of the buyer
- Delivery times may be extended due to international customs processing
- We comply with all export regulations and provide the required documentation
Please check your country’s import guidelines before placing an order.
________________________________________7. Incorrect or Incomplete Addresses
Please ensure your shipping address is accurate before submitting your order.
We are not responsible for:
- Delays due to incorrect or incomplete addresses
- Packages lost due to incorrect input by the customer
If you need to update your address, contact us within 12 hours of placing the order.
________________________________________8. Shipping Damage or Issues
If your order arrives damaged:
- 1. Notify us within 3 days of delivery
- 2. Provide clear photos or videos of the damaged item and packaging
- 3. Keep all materials until the claim is reviewed
We will assist you with a replacement or resolution depending on the situation (as outlined in our Return & Refund Policy).
________________________________________9. Contact Us
For any questions regarding shipping, please reach out:
- Email: info@faizashaikhart.com
- Phone: +971 50 225 2826
- Address: Villa p 99, Nisreen street 3 Emirates hills. Dubai. UAE
We’re here to help ensure your shopping experience is smooth and enjoyable.